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Heard
from Us?

Received a letter, call, SMS, or email from Boost Collections? Let's confirm your identity securely so we can assist you.

To protect your privacy and ensure we’re communicating with the right person, we require all customer enquiries to go through this secure form. This helps us verify your identity before we can respond.


Please complete the Customer enquiry form using the details we’ve contacted you about. If we are unable to verify your information, we may not be able to respond.

Why We Use This Form

  • It ensures we're speaking to the right person

  • It protects your private information

  • It keeps all enquiries secure and trackable

  • We no longer respond to reply emails - please complete this form so we can assist.

Want to Send Us Documents?

You can upload:

  • Proof of payment

  • Copies of previous correspondence

  • Supporting documents

What Happens After You Submit

  • We'll verify your identity

  • You'll receive a response within 2 business days if the information matches

  • If not, we may contact you or ask you to call us directly


Need urgent help? Call us:
Australia: 1800 446 901
New Zealand: +64 4928 3016
Are you an Individual or a Company / Business?
Individual
Company / Business

Select an option to proceed

Nature of Enquiry

Address - as registered with your original creditor*

Multi-line address

Current Address (Residential or Business)*

Address - as registered with your original creditor

Please enter a valid phone or mobile number

Please enter any additional number - If no alternate, then enter the same number as above

Use this space to leave us a message - for example, to explain your situation, provide details about a payment, or ask a question.

If you have a relevant document you would like to send us e.g proof of payment or correspondence, please upload it above. Accepted Files: pdf, jpg, jpeg, png

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